Madrid Library Strategic Plan 2021-2026

Madrid Library Plan 2021-26

 

Madrid Public Library

Strategic Plan 2021 – 2026

Approved by Library Board of Trustees on December 8, 2020

 

The library board and director contacted State Library Consultant Maryann Mori about conducting a Planning for Results (PFR) event to help form a new strategic plan for the library.  Due to the COVID 19 pandemic, a modified version of PFR was suggested and used to gather community input.  Library board members and the director submitted a list of names that helped create a community team.  A community team of twenty participants were contacted by Maryann via telephone the first week of October 2020. They were asked a set of questions about the community and the library.  Maryann collected and presented the data to the board and director at the November 8 board meeting.  A subcommittee was formed and analyzed those results.  The top service responses were used to help create goals and objectives for the library to follow in this plan.

 

Mission Statement:

 

Madrid Public Library connecting people, information and ideas.

 

 

Service Response #1:  Education/Lifelong Learning

 

Goal 1: The community will have programs that explore areas of personal interest topics.

 

Objective 1: The library will explore a “library of things” for patron check out.

Activity 1: The director and the board will discuss what types of items to include in the library of things (such as gardening tools, musical instruments etc.)  One theme will be decided.  Summer 2021

Activity 2: The director will look for possible donations or grant monies to obtain items decided upon in Activity 1.  Winter 2021

Activity 3: The director will purchase items for the program and will promote it.  Spring 2022

 

Objective 2: The library will expand adult programing to engage the community.

Activity 1:  The director will look into educational presentations (either online or in person).  Fall 2021

Activity 2: The library will schedule at least 2 adult educational programs a year beginning in Spring 2022.

Activity 3: The library will promote those programs through online and print outlets.

Activity 4:  The library will conduct surveys of those programs for feedback and possible ideas for future programs. Ongoing once implemented.

 

Objective 3: The library will explore educational themed backpacks for children to check out.

Activity 1: Angie and Steph will explore themes, lending periods, materials, and storage. 6 backpacks will be created to start with. Spring 2021

Activity 2: Amy and Angie will look into grants to help fund the project.  Fall 2021

Activity 3: Project will be implemented and promoted.  Spring 2022

 

Objective 4: The library will explore educational programs for teens such as college prep or database usage.

Activity 1: Angie and Steph will develop topics for 2 possible programs a year.  Spring 2022

Activity 2: The library will look for presenters or will create their own programs on chosen topics.  Fall 2022

Activity 3: The library will promote those programs and conduct surveys for feedback and ideas.  Ongoing once implemented

 

Goal 2: The community will gain new knowledge and skills through technology.

 

Objective 1:  The library will continue to provide technology help.

Activity 1: The director will explore adding a link to the website allowing patrons to sign up for an appointment for one on one tech help.   Fall 2022

Activity 2: The director will investigate possible tech classes for seniors at other facilities.  Spring 2024

Activity 3: The library will provide links to brochures on how to use Bridges (library’s eBook platform) on the library’s website.  Fall 2021

 

Objective 2:  The library will provide educational databases to help students with homework and research.

Activity 1: The director will evaluate current library databases and may add more if the budget allows.  Ongoing

Activity 2: The library will promote current library databases through social media and print outlets.  Ongoing

Activity 3:  The library will research online, credible, educational sites for students to add to the library’s website.  Fall 2023

Activity 4:  The library will add the links listed in Activity 3 to the website.  Winter 2023

 

Objective 3:  The library will look into the possibility of checking out laptops to patrons.

Activity 1: The director will look into funding for the purchase of 2 laptops and protective cases. Spring 2023

Activity 2: The director will purchase the laptops and cases. Fall 2023

Activity 3: The director and board will create a circulation policy for the laptops. Fall 2023

 

Objective 4: The library will provide devices to access the internet.

Activity 1: The director will create a schedule to update computers and equipment to help provide the most up to date options.  Ongoing

Activity 2: The director will upgrade Microsoft Office software on public access computers. Fall 2021

Activity 3: The director will investigate additional software for the public access computers such as a video/photo editing.  Fall 2022

 

Service Response #2:  Civic/Community Engagement

 

Goal 1: The community will know the history of Madrid.

 

Objective 1: The library will investigate options for a genealogy service/database.

Activity 1: The director will investigate possible vendors. Spring 2021

Activity 2: Amy and Angie will look into possible grant money to pay for this service.  Spring 2021

Activity 3: The library will select a vendor. Summer 2021

Activity 4: The director will implement and promote new database. Summer 2021

 

Objective 2: The library will provide 2 programs a year pertaining to local history beginning in 2022.

Activity 1: The director and board will develop topics (Boxtown, coal mining, history of school, history of school fire). Fall 2021

Activity 2: The director will locate speakers and propose a possible schedule.  Spring 2022

Activity 3: The library staff will promote these programs.  Spring 2022

 

Objective 3: The library will investigate the possibility of digital preservation of the local newspaper.

Activity 1: The director will contact the newspaper and the Historical Museum about the potential project and ask for permission.  Spring 2023

Activity 2:  The library will explore costs of the project. Fall 2024

Activity 3:  Amy and Angie will look for grant possibilities to fund the project, or may form a partnership with another entity to help pay for this project. Fall 2025

 

Goal 2: The community will become informed citizens.

 

Objective 1:  The library will explore hosting city government officials for coffee to enable citizens to discuss concerns, ideas, etc.

Activity 1: The director will discuss the possible program with the city officials.  Spring 2022

Activity 2: The director will arrange the details and schedule the program. Fall 2022

Activity 3:  The director and staff will promote the program. Fall 2022

 

Objective 2:  The library will investigate the purchase of hot spots to help engage the community and become better informed.

Activity 1:  The director will explore the costs involved with the program.  Fall 2021

Activity 2:  The director will purchase at least 2 hot spots to start the program.  Spring 2022

Activity 3: The director and the board will create a circulation policy for hot spots.  Spring 2022

Activity 4: The library will implement and promote the new program.  Spring 2022

 

Objective 3: The library will expand and develop partnerships to reach more users.

Activity 1: The board and the director will create a list of current and potential new partners.  Spring 2023

Activity 2: The board and director will develop new partnerships to help expand   awareness of community/library resources. Summer 2023

Activity 3: The library will promote library services at remote locations to expand awareness.  Fall 2024

Activity 4: The board and director will look for opportunities to attend a community event once a year to make new connections. Ongoing

 

Objective 4: The library will explore options for an online library newsletter to keep patrons informed of library events.

Activity 1: The library staff will explore options for a library newsletter.   Spring 2023

Activity 2: The board and director will chose a vendor.  Fall 2023

Activity 3: The library will implement and promote the new program.  Winter 2023

 

Objective 5: The library will explore the possibility of showcasing library offerings by holding an open house during a community event.

 

Activity 1: The board and the director will discuss which library services/database to highlight at a community event. (Christmas Extravaganza or Labor Day).

Fall 2021

Activity 2: The board and the director will decide who will participate in the open house.  Fall 2021

Activity 3: Implement and promote the event.  Winter 2021

 

 

Service Response #3: Spaces/Places

 

Goal 1: The community will have access to the library’s internet and online spaces.

 

Objective 1: Library users will have improved internet speed and connectivity at the library.

Activity 1: New fiber internet is coming to Madrid, the library has already signed up for this service.  Summer 2021

Activity 2:  The director will look into the current network and infrastructure to see if it needs updated.  Summer 2021

Activity 3:  The director will continue to apply for E-rate funds to receive internet discounts and will explore if those funds can be used to upgrade infrastructure.

Fall 2021

 

Objective 2: Online library users will have updated information on the library website.

Activity 1:  The library director and staff will review the website and make adjustments to make it more user friendly. Ongoing

Activity 2:  The library will update webpages monthly.  Ongoing

Activity 3: The director will monitor the number of visits to the website per month and will try to increase web traffic to the site by 3% (2021-2023)

 

 

Objective 3:  Library users will be engaged through social media platforms.

Activity 1:  The library will maintain its current Facebook and Pinterest pages.  Ongoing

Activity 2:  The library will explore an Instagram account to help promote library activities.  Summer 2021

Activity 3:  The library will increase awareness of library services through these platforms.  Ongoing

 

Goal 2:  The community will have access to a comfortable and welcoming library space.

 

Objective 1:  Library users will have comfortable areas to study.

Activity 1: The library will look into the possibility of adding two study rooms.  Fall 2024

Activity 2: The library will get quotes for the addition of two study rooms.  Fall 2025

 

Objective 2: Library users will have easy access to library spaces.

Activity 1: The library staff will evaluate furniture needs and placement. Ongoing

Activity 2: The director will look into replacing worn furniture when needed.  Ongoing

 

Goal 3:  The community will be engaged by library materials outside of the library proper.

 

Objective 1: Library users will have easy access to library materials.

Activity 1: The director will explore the possibility of book lockers for after-hours pick up.  Spring 2025

Activity 2: Amy and Angie will look into grant opportunities to fund a book locker.  Spring 2025

 

Objective 2: Library users will have access to an outdoor story walk.

Activity 1: The director will look into a permanent story walk installation close to the bike trail.  Fall 2023

Activity 2: Amy and Angie will look into grant/donation monies to cover the project.  Spring 2024

Activity 3: Implement and promote the project.  Fall 2024

 

The Board of Trustees and the director will evaluate this plan in March, July and November of each year.